Greeting Cakes and Stuff a Friend-
Due to the nature of our business we do not offer refunds or exchanges. However, if a problem occurred during shipping, please let us know and we will send a replacement.

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Makes Parties-
You can return an item for any reason. We will be glad to replace the item, exchange it for new merchandise, or issue a full refund for merchandise only, (except for glow, wigs & worn costumes which are non-returnable). Products may be returned for replacement or refund as follows. You must contact us within 14 days of the invoice date for you to obtain a Return Authorization ("RA") number. This RA number must be written on the back of your packing slip that you return to us with your merchandise. We need this RA number to identify the correct amount to be credited to your charge card, and to properly restock the item. An RA number is good for only one order return at a time. If possible, please advise us what was wrong with the item for quality control. You are responsible for shipping costs of all returns which were not a result of our missing a specified delivery date. Returned items will only be accepted in original, unopened packaging. All returns should be sent via UPS, Federal Express, or any other courier that issues a tracking number. It is also a good idea for you to insure the package for its content value.

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Discovery Toys-
Lifetime guarantee!!! Discovery Toys backs every product with an unconditional satisfaction guarantee. If you're not completely satisfied, we'll exchange your purchase or issue a refund at any time. You have our word on it!

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